Cofidis Ügyfélkapu

Online and in person!

With the help of the Cofidis Customer Portal, you can easily review your existing contracts, in the case of a Revolving Credit, you can start refinancing at any time or initiate the expansion of your credit limit. You can also apply for credit protection insurance. You can review your personal data and initiate their modification. You can also send a message to our customer service.

You can find detailed information on data management related to the use of the Cofidis Customer Portal at https://www.cofidis.hu/adatkezelesi-tajekoztato.
By logging in, you acknowledge the data management related to the use of the Cofidis Customer Gateway and the contents of the Cofidis Customer Gateway User Manual.

For the time being, the Cofidis Customer Gateway can be used by our private customers with a Hungarian mobile phone number, but not by our sole proprietors or legal entities.

If you do not have the ID required to log in, contact our customer service at one of our contacts: https://www.cofidis.hu/kapakslot

Find out more about Cofidis Customer Portal: https://www.cofidis.hu/ugyfelkapu-informacio

Technical conditions:

Mobile phone with Android 11.0 or newer operating system.
Active internet connection to install and use the app.

Here's how to get started:

- Download the Cofidis Customer Portal application.
- After starting the application, log in using the login ID number you received earlier.
- After that, enter your phone number as shown on the screen.
- Authenticate the specified phone number using the identification code sent via SMS.
- After that, enter a password that you want to use to log in from now on.
- Due to the two-step identification, your login ID number, the password you entered and the identification code sent via SMS will be required for all logins and data changes.

Please let us know if you have any suggestions to improve our services. If you wish to file a complaint, please do so as described in the Complaint Handling Information Sheet (https://www.cofidis.hu/panaszkezeles).
For technical reasons, we cannot accept feedback written in the Google Play store as an official complaint.